Take that same analogy and compress that garden hose down to the size of a straw (internet). The alarm panel communicator sends a compressed signal (for speed) so that it will fit through a garden hose and then the receiver at the central station expands the signal back to the size of a fire hose on the other end to decipher the alarm signal. Most security systems transmit a “compressed” digital signal that can often be scrambled over VoIP telephone lines.Ĭonsider this analogy: An alarm signal is like a fire hose. Security Systems Transmit a Compressed Signal Even at a location that has a generator or UPS (uninterrupted power supply, if there is a power interruption miles away, your VoIP telephones can and often do go down. The switches used for internet traffic do not have backup power like POTS lines nor do internet providers supply power through the internet connections so there are many, many points in the system where the service can be interrupted. The internet is still an emerging technology that doesn’t have the same redundancy when it comes to telephones. With POTS lines, when you power goes out, your telephone has historically continued to work unless the physical phone line itself has been corrupted. POTS or Plain Old Telephone Service phone lines that have been in use for decades supply power over the phone lines. There is good news though: There is a fix for these deficiencies. Fax signals do not transmit well over VoIP telephone lines. VoIP DOES affect your security system! When security systems are connected to VoIP telephones services, your security service is compromised! Both VoIP and/or POTS telephone lines leave your security system vulnerable. One of the most commons questions we face is about phone lines. Customers attempting to save a little money by bundling their phone, cable and internet always call with this question: Will my security system still work if I switch my phone line to VoIP (Time Warner)?Īnswer: If you bundle your phone, cable and internet by switching to VoIP, your security system MAY still work – but it will be compromised. When it comes to switiching phone service, the decision to switch is NOT so clear cut.
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